I have a new post up at blog@CACM, “Better GPS Software through user feedback“, about some of my experiences and frustration in using the software for my myriad of GPS devices.
I love my GPS devices and use them because they provide a great utility in either tracking my running and biking or informing me of the location of the closest coffee house. However, in using them its easy to see how they could be massively improved if they leveraged all the other people who use the devices similarly and anonymously shared the aggregate information. Amazon and Google improved their search engine relevance by getting lots of traffic and aggregating user behavior in web space. I believe that software like Garmin’s Connect and Google Maps could benefit through the use of aggregating people’s behavior in physical space.